Polycom VVX Quick Reference Guide
Warm Transferring Calls
A warm transfer involves speaking with the person to whom you are transferring the call.
- While on a call, press the button.
- Dial the party to whom you are transferring.
- After speaking with the receiving party, press the button again to complete the transfer.
Blind Transferring Calls
A bind transfer involves transferring the call to another number without speaking to the receiving party, regardless of whether or not they answer.
- While on a call, press the Blind softkey.
- Dial the extension or the phone number of the party to whom you are transferring.
- Press the Send softkey to complete the transfer.
Initiating a Conference Call
- While on a call, press the Conf softkey.
- Call the party you want to add to the conference.
- After they answer, press the Conf softkey to merge the calls.
Accessing Call History
Received Calls: Press the Left ← navigation key. Missed Calls: Press the Down ↓ navigation key. Placed Calls: Press the Right → navigation key.
Checking Voicemail
You must not have a call on the line when attempting to check your voicemail.
- Dial *86 or press the button on your phone.
- Enter your voicemail passcode.
- Select the option to listen to new or saved voicemails.