Initial Options
Voicemail
Accessing your Voicemail box
From your phone dial *318.
From another phone dial 855-893-1127 enter the full ten digit phone number you wish to check the voicemail of.
- Please enter your PIN followed by the # key.
- To leave a message for this subscriber press the # key.
- To log on as another subscriber press the * key
If you enter your PIN then press # – the below options are provided
Welcome to the Messaging Center. Main menu-
- To get your messages press 1
- To send a message press 2
- To work with your greetings press 3.
- To change your settings press 4
- To get your deleted messages press 6
- To leave this mail box and log on as another subscriber press 7
- To get more help press 0
- To exit voicemail press *
Listen to your Messages- if you select option 1
Once you listen to a message- you are given the below options:
- To repeat press 1
- Save as new press 2 2
- To delete your message press 3
- To Reply press 4
- To send a Copy press 5
- To leave as saved, press #
If you select 4 to Reply your options are as follows:
- To place a call directly to this person press 1
- To record a reply message press 2
- To send a copy of this message press 3
- To someone else press 4
- To send a new message press 5
Listen to your Messages- if you select option 1 (cont.)
If you select 5 to Copy your options are as follows:
- Enter a phone or group list number then press #
- To exit press the * key twice now
Enter the number or extension you wish to send the message to. The user’s recorded name will play if they have a recorded name on file. You will be then asked to enter another num- ber if you would like to forward the same message to multiple people. If you do not wish to do this, you are able to proceed with the forward by pressing #.
Record your introduction to the copy you are sending after the beep or to not record an in- troduction press 1 now. When you have finished recording press # to hear delivery options.
If you record the press pound or just press pound your options are below: To hear delivery options press 1 to send your message press #
Delivery options –
- To review your message press 1
- To mark your message urgent press 2
- To mark your message private press 3
- To rerecord your message press 4
- To request a delivery report press 5
- To request a read report press 6
- To add or remove recipients press 7
- To send your message as is press #
- To exit press the * key
Send a message – if you select option 2
- Enter a phone or group list number then press #
- To exit press the * key twice now
Record your introduction to the copy you are sending after the beep or to not record an introduction press 1 now. When you have finished recording press # to hear delivery options
Send a message – if you select option 2 (cont.)
If you record the press pound or just press pound your options are below:
To hear delivery options press 1 to send your message press # Delivery options –
- To review your message press 1
- To mark your message urgent press 2
- To mark your message private press 3
- To rerecord your message press 4
- To request a delivery report press 5
- To request a read report press 6
- To add or remove recipients press 7
- To send your message as is press #
- To exit press the * key
Work with your greetings- if you select option 3
Greetings menu-
- To set up a personal greeting press 1
- To work with your Extended absence greeting press 2
- To select a system generated greeting or to change the recording of your name press 3
- To work with the greeting that callers hear when you phone line is busy press 5
- To work with your out of hours greeting press 6
- To work with the greeting that callers hear when your phone is set to forward all calls to voicemail press 9
- To exit press the * key
Setting- if you select option 4
Mailbox settings-
- To work with your group lists press 1
- For hands free and timesaver options press 2 [auto play settings, settings for urgent messages and voicemail preferences]
- For security options press 3 [change PIN, change fast log in]
- For notification options press 5 [Message waiting indicator light, email]
- For Additional settings press 6
- For advanced call feature settings press 7
- To exit press the * key